Understanding Accounts & Passwords

One aspect of this web hosting world that users may find a bit complicated at first is understanding the different accounts (and associated passwords) that you can manage as part of your participation. This article outlines the types of accounts that you are likely to have, what they are for, and how you go about resetting passwords on each of them.

Your cPanel Account

When you first sign-up for your domain and hosting, a cPanel account will be generated that provides you with access to your slice of the web server. Your cPanel account is automatically associated with your LSU email and password. Therefore, your LSU email and password will grant you access to your cPanel account.

Your Individual Application Accounts (i.e. WordPress, Scalar, etc.)

Every time you install a new application in cPanel, a new account for that application will be created. You will likely use these accounts very often – every time you need to login to an application such as WordPress, Scalar, or Omeka to manage the associated website, you will have to sign in to this account.

Your usernames and passwords for these applications are not connected to your LSU email and password like your overall cPanel account is. You will create new usernames and passwords for your applications. Usually, you will be given the opportunity to choose the username and password for applications you install.

For example, if you navigate to the WordPress application and click “install this application….”

…you will be directed to a set-up form, where you can set your own username and password…

You will want to remember this username and password so that you can sign in to the application after it is installed.

That being said, if you’ve used Installatron (in cPanel) to install the application, you can always review and change your account info:

  • Log into cPanel
  • Find the application you installed under My Applications.
  • Click the Edit button (this looks like a blue wrench).
  • Scroll down to find the Administrator Username and Password.

In addition, most applications should have some kind of password reset link on the login page. For more information on resetting your application password through Installatron, click here.

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